12.1 Franklin D. Roosevelt Inaguration Speech

12.1 Franklin D. Roosevelt Inauguration Speech

DATE: 5 MAY 2009

TO: Mrs. Jonasz

FROM: Andrew Chapel, Lawrence Brown, Mark King

SUBJECT: Speech Summery (FDR "Fear Speech")


The great thing about Franklin D. Roosevelt was the way he captivated his audience into the whole understanding and main points. At the time, FDR had to be the most visionary person for the nation and his goals was stretched out so good that he was one of the few men who served four terms to accomplish his goals in the time of great need in the country.

A. FDR introduced himself by speaking of the audience, the people of the United States. The start of the speech indicated that he was concerned with the people by going straight into the subjects of peril of the United States to grab the attention to the audience. Through the body of the speech, FDR kept emphasizing and explaining the problems that the nation is undergoing and what we need to do to help the situation.

B. The overall organization of the speech was excellent. You can tell in his speech because he did not stop at all. Another indication was that he was very ready for the speech with the knowledge of his vocabulary. You can tell that when he did look down at his summary inauguration, that he didn't stare at it. This means that he only wrote down keywords and had memorized his speech.

C. FDR was a man who used the verbal signposts to help create coherence in the speech. The raising and lowering of his voice at the right times and right words was a definite signpost. His pausing of speech between words was to help emphasize the subject even more.

D. Franklin D. Roosevelt had many main points. Of course, his message was to point out what the nation needs to do first before we can succeed in our goals. His introduction is what he was best recognized for. "The only thing we have to fear is fear itself". Another point is the going over the "Good Neighbor" policy through world policies and friendship. Some of the biggest ones are to emphasize the importance of creating jobs and helping farmers out in the 48 states.

E. The supporting facts of the speech were clearly stated after each point was made. For instance, when he said was telling the problem of farm jobs, he stated about how the farmers cannot find markets to which to sell to. He also endured the fact that money does not make people happy. It is the achievement of which they will have once the mission is completed.

F. In the overall speech, more or less, what FDR was trying to convey to the audience is that the benefits of their fruits of labor to the overall good of the nation is the benefits that will be displayed. He also conveyed that it will be a long hard road, but together, with the understanding of what will come and what needs to be done, that this benefits the nation and its people overall.

G. Franklin D. Roosevelt gave out a lot of enthusiasm during his speech. You can tell by his change of tone in his voice. Another way is how he trembled in emotion when he spoke. However, his opening statement and "fear" speech started me out as interested in his speech. I was stricken with hope that this man could help out our nation and that his sincere speech and dedication was exactly what the country needed.

Many people can view the visual speech and hear Franklin D. Roosevelt on the website www.youtube.com. It is best understood when you read his speech as he is speaking it to understand the importance of his speech and how he was a good deliverer of one of the most famous speeches in the twentieth century. The need of the nation is of the up most importance to the president and is well conveyed in his message, through the dire need of his appointment in history.

THE RESUME

Chef Resume

LAWRENCE BROWN
256 Third Street
Atlanta, Georgia 40050
Home: 111-111-1111
Cell: 222-222-2222
Email: (flordadawg@yahoo.com)

Have 15 years of experience in making delicious healthy dishes in star hotels and leading restaurants. Expert in making food at reduced cost without compromising on quality and taste. Have got training from chefs of various star hotels and so expertise in quality procedures and regulations to be followed while making food. Specialized in preparing menu for the day; with good combinations to attract customers. Can handle high pressure environments and make dishes of good taste and health for large volumes in stipulated time efficiently. Also efficiently managing a team of chefs and cooks and conducted training for them to handle tasks efficiently and make good delicious dishes.

Objective: To utilize my abilities and experience of managing a team making special variety dishes of different countries in a professional rewarding environment.

Education:
• Bachelor of Arts - Culinary Arts, 1992, Mary Brown Institute of Culinary, Georgia

Achievements and skills:
• Have the ability and experience to prepare quality variety dishes in the stipulated time.

• Have expertise in variety of techniques in cooking to prepare healthy tasty dishes

• Have excellent managerial ability and have managed various teams with great efficiency.

• Have ability to produce cost-effective quality healthy delicious dishes by appropriate

• planning

• Have experience of managing all operations related to dish in star hotels.

• Have also trained team mates, by conducting practical and training cooking classes.

• Have got many appreciation and certification, for making excellent new delicious dishes.

Strengths:
• Can handle and prepare delicious quality healthy food to handle large orders in stipulated time.

• Efficient in making different delicious menu charts to attract customers

• Efficient in cost control while preparing delicious quality healthy food and thereby gives profit to the organization as well as satisfactions to customers

Work History:

Chief Chef Apr 1999 - Present
ABC Group of Hotels, Geogia

Responsibilities: I take the responsibility of managing and delivering quality delicious food by managing a team of 40 cooks and chefs. I specialize in presenting delicious sea foods and Chinese foods. I take the responsibility of maintaining all the inventories required for food department. I also take charge of training department related to food and training chefs and cooks for following procedures and rules while preparing healthy, delicious food along with quality. I take the responsibility of assigning menus for the day and present different variety menus on different days which attract customers.

Chef Dec 1997 - Apr 1999
Lea Georgia Villa, Georgia

Responsibilities: As a chef I took the responsibility of making new delicious healthy dishes for breakfast, lunch, and dinner. I also managed a team of 25 cooks and I was reporting to chief chef. I was appreciated for establishing clear rules and regulations while making dishes which helped the team mates to follow guidelines and prepare healthy delicious dishes.

Exective Chef Jun 1996 - Dec 1997
Wales Restaurant Group, Georgia

Responsibilities: Took the responsibility of entire dish making process along with 30 cooks and delivered quality, delicious dishes. I specialized in making Chinese dishes and sea foods in the restaurant which was favorite dish among customers visiting the restaurant.

Cook, Dec 1994 - Jun 1996
Western Dine, Georgia

Responsibilities: As a cook I was assigned the responsibilities of making dishes mainly sea foods and meats. Expertise in roasting, grilled foods and baking dishes which are favorite dishes of customers of Western Dine. Apart from non-vegetarian also expertise in making vegetarian dishes and was assigned the task of making side items using vegetables and fresh fruits juices of various varieties. I used my innovative style in making the fresh fruit juices by adding heath complements like herbs and spices which adds apart from health taste and flavor.

Apprentice Chef, May 1992 - Dec 1994
Baristo Restaurant, Georgia

Responsibilities: I got training under the direction of chef and assisted in making dishes and juices of varieties. I also learnt about the important of quality and healthy food preparation by attending a workshop conducted by chief chef in the restaurant.

Languages Known: • English, French and Spanish

11.6 Planning a Meeting

11.6 Agenda
Agenda
Associated Students Organization (ASO)
Staff Meeting
May 1, 2009
04:00a.m-05:00a.m
Conference Room, Seventh Floor

Introductory Remarks
I would like to extend my personal gratitude to all in attendance. Today, we will discuss preparations for a career day in the spring. We will hear from an array of committee members with regards to our objectives and entertain various ideas on how we will make this event successful, I would like to thank you in advance for your undivided attention and participation in this staff session and look forward to hearing from you.

I. Call to order; roll call
II. Approval of agenda
III. Approval of minutes from previous meeting
IV. Person Proposed Time

V. Committee Report

A. Speakers Jack 10 minutes

B. Business Recruiters Jane 5 minutes

C. Publicity Larry 5 minutes

D. Reservations of campus space Jill 5 minutes

E. Set up of booths Danny 10 minutes

F. Other (Open) 10 minutes

VI. Old business
A. Last minutes John 5 minutes

VII. New Business
A. Open Ideas (Open) 10 minutes

VIII. Announcements

IX. Chair’s Summary, Adjournment

6.7 Krispy Kreme Fund Raiser

3333 Get Sum Blvd.
Headbustaz, Fl. 32218
December 28, 2009



Krispy Kreme Doughnut Corporation
Customer Relations Dept.
P.O. Box 83, Winston Salem
North Carolina 27103

Dear Mrs. Dionne Simms:
My name is David Holmes, and I represent the Noah’s Ark Children’s Center. We’re conducting a fund raiser and are interested in using your doughnuts. Please provide information on your fund-raising partnerships.

Our Center is home to over 30 children seeking to benefit from our efforts; we expect to provide each child with an opportunity to study a diverse culture abroad with a roundtrip air fare to Spain. Therefore we have sought to raise $40,000.00 to cover expenses and accommodate the billeting of the children. After reviewing your web site, a few uncertainties were aroused and would be very beneficial if you could provide us with a clarification to the following:

1. What are Krispy Kreme partnership cards, and how do we obtain one?
2. How do certificates work?
3. Do we sell the doughnuts at retail price?
4. Is a traditional bake sale suffice?


Thanks for responding by Jan 15 so that we can meet a March 1 deadline for our insurance center.
Sincerely,
David Holmes,
Chairman of Funds

1.12 Diversification at Reebok

In it's early stages, the Reebok shoe company grew rapidly and only hired one ethnic group. A huge potential for further advancement may have been missed due to a lack of diversification. With more culture comes variety and creativity which translates into a type of advertising which is appealing at different levels. This business is in retail sales and needs variety to stay attractive to consumers. With every company comes an opportunity to make more money through communication, and I beleve in order to have the capability of entertaining the thought of doing business, not only in the United States but outside as well; it helps to surround yourself with as may different cultures as possibe. A larger competitive advantage is taken over other retail business, because options can be explored without hesitation when the staff is familiar with the people to whom you wish to have consume your product. It takes one to know one, (a cliche used to mean familiarality is understanding).

1.10 Cross Cultural Gap at Resort in Thailand

Cross Cultural Gap At Resort Hotel In Thailand



As director of the hotel at The Laguna Beach Resort, I would implement a cultural cross training program to assist employees and management with differences of ethnicity. I believe it would be of extreme importance to include both parties in the training to develop a common understanding of mutual respect. As a foreign member in the country of Korea; I realize it would be preposterous to remain culturally bound to western philosophy, as circumstances present themselves in different mannerisms here. For instance: a civilian in a mall may walk very closely beside you and even nudge you a bit and it’s considered a common gesture of normality. However, in an American persona that would be taken as disrespect, and rude. Had I not been aware of the culture, I may have had an interruption of service. Such is the same in business, ensuring that all staff not just employees; are aware of diverse climates helps to lock in on success of good business practice, especially in a hospitality industry because more than likely an owner’s reputation depends upon excellent customer service.



The types of topics that a program of this sort may include are basic foreign language, customs and courtesies, customer relations, and managing development. At a minimum, the program would require everyone in attendance to obtain a very basic skill in speaking the staff members’ language. One bilingual individual could be designated as liaison between language groups, also assuming the responsibility of ensuring the management team’s outlook is interpreted correctly and understood..i.e.. (Floor Supervisor) Along with learning language a good speech program often entertains the need to know the origin of vernacular; and familiarizing oneself with the local customs or patterns of behavior help to bring a style to language identifiable by the native speaker, making room for respect. After those aforementioned have been introduced, it is important to maintain the skills provided and that responsibility should rest with the managing staff of the operation. Not only is maintenance key but developing a close knit working climate is as of equal importance in the success of the resort.


-CPL BROWN, LAWRENCE, E.

Business Outline

BBQ Delivery Business Plan
Browns Barbecue




Executive Summary


The westside of South Gate has experienced explosive growth the past three years. Over 3,000 new residents live in the westside area. Area businesses are slowly catching up with this new opportunity. Brown’s Barbecue is opening a new barbecue delivery service that will focus on the westside area.
Currently, the area's closest barbecue restaurant takes up to 45 minutes to deliver. Brown’s will cut the delivery time to no more than 20 minutes.
Brown’s will offer better barbecue, at a lower price, and will deliver it hot to the customer's door faster than the closest competitor.

1.1 Objectives
· Capture the majority of the barbecue delivery business in the westside area.
· Offer our customers a superior product, at a low price, and provide customer service that is second to none.


1.2 Mission
Brown’s Barbecue's mission is to offer residents of the westside the best barbecue delivery service in the city.

1.3 Keys to Success
· A superior product that will promote customer loyalty.
· A business location that will assure that the barbecue will be delivered quickly.
· Delivery people that have great customer skills.

Company Summary


Brown’s Barbecue is a new barbecue delivery service started in the city's westside area. Larry Brown, owner of Brown’s Barbecue, has seven years experience in the restaurant industry. His focus is to satisfy the customer's demand for a quality barbecue that is delivered quickly with a smile. Brown’s Barbecue will serve a seven mile area with over 25,000 residents. Overhead will be kept low so that Brown’s Barbecue prices will beat the competition. Delivery people will use their own vehicles so the business will not have to purchase delivery vehicles.

2.1 Start-up Summary
The start-up cost of Brown’s Barbecue will consist primarily of kitchen equipment. Larry Brown will invest $50,000.



2.1.1 Company Ownership
Brown’s Barbecue is owned by Larry Brown.

2.2 Company Locations and Facilities
Brown’s Barbecue will be located at the corner of 11th and Tyler. These two streets are the area's busiest and provide easy access to our service area.

Products
Brown’s Barbecue will offer a wide variety of Southern style beef, chicken and pork, as well as sodas and fruit juices.

Market Analysis Summary
The westside is a growing middle-class area with 25,000 residents. A majority of these residents are families of four or more. The average income for the area is $38,000. The boom in the area is primarily in response to new employment opportunities in the city's Westside Industrial Park. Businesses that traditionally do well with this population have demonstrated the potential for Brown’s Barbecue. A neighbor of Brown’s Barbecue, Magic Videos, has been in operation in the area for a little over a year. Magic Videos is the closest video store serving the westside area. Their sales have grown by 40% due to its location and the absence of direct competition in the westside.
With continued growth in the area, opportunities to serve the westside residents will increase. The company will sell predominantly to individuals, but it will also accept some catering jobs to individual parties and company functions in the westside.

Strategy and Implementation Summary
Brown’s Barbecue will use advertising to promote the business. We will use the local westside flyer to advertise. In addition, we will hire people to hold signs at the corner of 11th and Tyler. We will also use door handle flyer promotion throughout the westside neighborhoods.
Our most important promotion will be done in conjunction with Magic Video. We will offer a two for price of one video coupon with each purchase at Brown’s Barbecue that can be used at Magic Video. Magic Video will offer its customers a $2 off coupon that can be used at Brown’s Barbecue.

5.1 Competitive Edge
Brown’s Barbecue's competitive edge is:
· Location: Brown’s Barbecue is located in the heart of the westside area on the corners of 11th and Tyler. These two streets are the area's busiest. The closest barbecue restaurant to the westside area is a fifteen minute drive. Brown’s Barbecue can deliver in half the time of its competitors.
· Low Overhead/Lower Prices: Since Brown’s Barbecue only delivers barbecue, its prices don't reflect overhead demands of a traditional gourmet restaurant.
5.2 Sales Strategy
· The sales strategy of Brown’s Barbecue is simple. First, offer the customer a superior grill at a low price.
· Second, make sure that barbecue is delivered quickly. Third, the delivery people must work to create customer loyalty.

Management Summary

Larry Brown will be the manager of Brown’s Barbecue. Larry started as a waiter at the city's famous Kentucky Fried Chicken restaurant. At the time, Larry was in his junior year at Anne Arundel Community College. He graduated in 2005 with an Associate in culinary. Soon after graduation, Larry was offered the position of shift manager at the KFC. He has held that position for five years.


6.1 Personnel Plan
Brown’s Barbecue will have the following staff:
· Manager.
· One kitchen staff.
· Two delivery staff.

Personnel Plan
2008
2009
2010
Manager
$30,000
$34,000
$38,000
Kitchen Staff Member
$24,000
$25,000
$29,000
Delivery Staff (2)
$36,000
$37,000
$38,000
Other
$0
$0
$0
Total People
4
4
4
Total Payroll
$90,000
$96,000
$105,000

Financial Plan
The following is the financial plan for Brown’s Barbecue.

7.1 Break-evenAnalysis
The following table and chart show the Break-even Analysis:

Company E-Mail and Web Use Policy 9.9

DATE: July 19, 2009
TO: Mrs. Maria Jonasz, Vice President
FROM: Mr. Andrew Chapel, Financial Entrustee
SUBJECT: Company E-Mail and Web Use Policy

Employer’s rights to monitor internet and e-mail usage; in accordance with United States law grants the authority to intercept and abolish misuse of unacceptable web applications. Within the last quarter management has noticed a decrease in productivity, possible liability and security risks due to negligent internet use. Offensive behavior on computers can lead to bigger problems in the firm, and ultimately undermine our reputation. To improve on the aforementioned issues, I recommend we do the following:

· Banned Personal Web Usage
· Hold Monthly Computer Etiquette Courses

Banned During Work Hours

During the hours of 9:00a.m.-5:00p.m. personal usage of company computers is strictly prohibited. Employees who wish to use the system for private use may do so only during lunch shifts. This will take place in a central location located in the facility. By allowing each employee the privileged of personal web usage at their assigned break period, production in the firm will increase by 20%. This gives us a critical advantage over our competitors who will still lack the volume of clientele we posses; enabling longevity for the employee and the possibility of promotions and pay raises.

Workplace Etiquette

On the last Friday of each month our financial firm will hold training on proper computer courtesies.
These classes are to include but are not limited to:
· Sexual Harassment
· Netiquette
· Security Policies on Websites
A direct benefit to the firm of the program is a more knowledgeable employee, limited company expenses, and a larger asset hold. The class can be used as a training tool for future new hires in the business, and be packaged and sold to our competition after success is achieved.

Offensive behavioral patterns have no home in the work environment, implementing a ban on web usage and introducing a class on proper etiquette saves the firm money in the future, as a result better employees exist and ensure the limit on company expenses succeeds.

Andrew Chapel,
Lawrence Brown

5.6 PARKING GUIDELINES POLICY

To: All Day Shift and Swing Shift Employees
From: Andelle Justice, Director of Human Resources
Subject: Vehicle Registration and Parking Guidelines
Cc:
Bcc:

In order to establish a friendlier work environment guidelines for parking were implemented. The lack of vehicle registration has caused some dilemma over the policy and confusion on where to storage employees’ modes of transportation arisen. To provide you with further assistance outlined herein this memo you will find what you can do to clarify the confusion.

Registration:

An area of major concern is parking lot registration. As it stands any vehicle occupying a space in the company parking lots must have a white sticker to show proof of registration. You will be ticketed if you have not obtained a registration, so for your working convenience; an opportunity to afford one will be granted. Between the hours of 11:30a.m.-1:30p.m &3:00p.m-5:00p.m Employee Relations will be in the cafeteria on May 12&13th to assist you with this matter.

Employee Shift Parking:

Another conflicting area of interest, is distinguishing between work shifts assigned spaces. Day shift employees may park in lots A and B in their assigned spaces; however they may not park on the curb. Swing shift employees may utilize the assigned parking provided a day shift employee has granted the authority to do so. The swing shift may also park on the curb before 3:30p.m, after which they may park anywhere, provided the space is not marked with the following:
· Tandem
· Handicapped
· Vanpool
· Carpool
· Management
Your full compliance is appreciated in assisting us with expediting this matter. We hope to improve your working relationships and strive to create a welcoming atmosphere you can be pleased in.

Andelle Justice

WELCOME TO ATLANTA

Maria Jonasz

2333 Lifestyle Lane

Judochop, Fl. 33404
April 20, 2009
Dear Ms. Jonasz,
We’re glad you are interested in visiting Atlanta, Georgia, “Where you’re welcome to enjoy our City Lights, Southern Nights”. Atlanta is internationally known as a top business city and transportation hub. The famous city attracts the thirteenth-highest number of foreign tourists of any city in the United States.
With Hartsfield-Jackson Atlanta International Airport as the main airport and a variety of transportation options, getting around the city is easy. Metropolitan Atlanta Rapid Transit Authority (MARTA) is the city’s subway system. Marta also operates a bus system; both convenient systems are available for only $1.75. There are also cab companies and car rental places, located all over the city, all at affordable prices.
There is so much to do in Atlanta, narrowing down your choices may be tough. Top attractions in Atlanta feature historical sites, performing arts facilities, interactive venues and unique attractions. Here are some of the things to do or see:
· Zoo Atlanta- From native wildlife to critically endangered species, he Zoo is home to more than 1,000 animals from around the world.
· Georgia Aquarium, Inc- Is the world’s largest aquarium, with more than eight million gallons of water and more aquatic life than any other aquarium.
· Restaurants- Atlanta is emerging as a dining destination. Make sure to stop by Atlanta dining, which is known for its exquisite cuisine and friendly service. Don’t forget about Home Restaurant and bar, where everything is straight from the farm.
· Shopping- From boutiques to art galleries, antique and outlet centers, shopping is everywhere. Stop by Phipps Plaza, boutiques and galleries, and Lenox Square, where if you can't find it at here you really didn't need it anyway.
· Sports & Recreation- Atlanta sports provide year-round, live entertainment for thousands of fans. Some of the cities team’s are; Atlanta Braves (MLB), Atlanta Hawks (NBA), Atlanta Thrashers (Hockey) and the Atlanta Dream (WNBA). Piedmont Park and the PATH Trails provide a large variety of Atlanta outdoor activities, and give you and your family a chance to explore beautiful landscapes of the city.
· Hotel- Can’t forget about the hotels. Atlanta offers a wide range of hotels, which fits every budget and style, from luxury boutique to budget minded and family friendly.

If you’re looking for a long term tour, please be sure to explore some of our city’s real estate. We offer the country’s most affordable homes and acreage. From the suburbs to the city we’re pleased to accommodate the desires of our welcomed guest and introduce you to that famous “Southern Hospitality”, we ask that you please humor us by accepting the enclosed brochures and welcoming invitations to our annual open house million dollar giveaway; where you can enter to win a chance to bid on a home of your choice.

There is much more to Atlanta, if you have any questions we would be happy to address them. With the beautiful weather, you will adore every moment. Enclosed we have included five weekend passes to Zoo Atlanta and The Georgia Aquarium, Inc., five open house brochures and a 25% off coupon for the Atlanta dining. Hope you enjoy your stay in Atlanta.
Respectfully,

Jonathan Ace,
Yuchin Kim,
Lawrence Brown,
Welcoming Staff,
Atlanta Convention & Visitors Bureau 233 Peachtree Street, NE Suite 1400 Atlanta, GA 30303 tel. 404.521.6600

http://www.antlantaonline.com/ (Ficticious Web Address)

Assignment #1

To: S&W Concessions Employees
From: Mr. Lawrence Brown, Executive Sales Director
Subject: New schedule policy to increase sales



Concerning all personnel:

Smith and Wesson Concessions will no longer operate during the hours of 8:00a.m.-4:00p.m. Monday thru Friday. The routine schedule poses two major concerns. First, our ability to remain competitive; is limited as a result of our short hours of business. Second, our target market is more likely to be available, after normal business hours and on weekends.

The following is a solution to the above problem:

A NEW SCHEDULE As of May 2, 2009 we will no longer close at 4:00p.m. the new time will be as follows:
Monday - Friday
9:00a.m.-12:00a.m.
Saturday - Sunday
9:00a.m.-10:00p.m.


The new changes will pour out new sales opportunities, and enable you as the employee to take advantage of some available overtime hours. The lunch schedule is still two hours and is to be considered by your immediate management staff. As a result of the full time hours you will also be provided the option to enroll in a company healthcare package for an allotment of your current income. If there are any issues with scheduling, please feel free to address them with your supervisor and I will make every attempt to accommodate you.

Mr. Lawrence Brown, Executive Sales Director
Smith & Wesson Concessions
3333 Sawed Off Blvd.
Winchester, Fl. 33404

Chapter 3 Coherence

53. Managers can avoid costly hiring mistakes with two techniques. First, they should write a solid job description. Second, they should explain special job expectations during the hiring interview. For example: Will the applicant be expected to travel? or Are tight deadlines common? Also, the manager should not frighten away applicants.

54. No one likes to turn out poor products. As a result; we began highlighting recurring problems. Therefore, employees make a special effort to be more careful in doing their work right the first time, so it does not have to be returned to them for corrections.

55. Service was less than perfect for many months, resulting from a lack of certain intangibles and customer specific data that we needed; by removing all localized person to person coverage. Therefore, we are returning to decentralized customer contacts.

Chapter 3 Sentence Unity

48. To win the lottery you must purchase a ticket.

49. The reason why our boss is such a good manager, is that he genuinely listens to employees.

50. One of the fabulous hotels you see strolling along the Las Vegas Strip is the esciting Mandalay Bay.

51. Hundreds of unhappy users, angered by slow computer service; called in complaints.

52. Fishermen pump money into the local economy when salmon make their annual spawning runs. Enabling them to rent rooms, fill restaurants, and buy supplies from stores in the region.

Chapter 3 Parallism

40. To improve your listening skills, you should stop talking, control you surroundings, listen for main points, and keep an open mind.

41. Paula Day will supervise all Eastern Division operations; the Western Division will be supervised by Reggie Kostiz.

42. Our newly hired employee started using the computer, to learn her coworker's names.

43. Stimulating training seminars must be challenging.

44. Ou new software allows you to meet with customers for training, hold meetings, and conduct other online collaborations.

45. We need more trained staff members, office space, and overtime.

46. The application for grants asks for this information: employee salaries, equipment budget, and project length.

47. Sending an e-mail establishes a permanent record.

Passive-Voice Verbs Chapter 3

35. A serious error was made in this report.

36. We cannot ship the order until May5.

37. The government issued a warning 15 months ago.

38. The insurance policy does not cover damages.

39. We cannot provide patient care.

Active-Voice Verbs Chapter 3

31. A company credit card was used by Bill Wadell, a customer service representative; to purchase office supplies.

32. To protect students, Congress passed laws in Florida, Alabama, and Georgia that prohibit the use of social security numbers as identification.

33. Bank tellers process checks more quickly because of new regulations.

34. Millions of bottles of beer are scanned by FedEx every night as packages stream through its Memphis hub.

Chapter 3 Emphatic Sentences

21. b
22. b
23. b
24. a
25. b
26. b
27. a
28. b
29. a
30. b

Chapter 3 (fragment, run on, or comma splice?)

16. Fragment
Although they began as a side business for Disney, destination weddings now represent a major income source.

17. Fragment:
About 2,000 weddings are held yearly; which is twice the number just ten years ago.

18. Comma splice
Weddings may take place in less than one hour; however, the cost may be as much as 5,000.

19. Run-on
Limousines line up outside Disney's wedding pavillion; ceremonies are scheduled in two hour intervals.

20. Run-on
Many couples prefer a traditional wedding, others request a fantasy experience.

THE "YOU VIEW"

23. You will be required to perform a skills test, on all power equiptment prior to its rental.

24. For your protection, you will be asked to provide a form of identification along with your check for cashing.

25. To provide you with our utmost in customer service, you will need to fill out the enclosed card to update your records.

26. For your entertainment pleasure; we are now offering a discounted rate of $139, for a 2 night getaway package to Orlando. Offer includes hotel accomodations, Pleasure Island tickets, and a continental breakfast, an offer avaiable only to you our valued customer.

27. Please fill out your enclosed questionnaire, so that we may be aware of your personal requirements for scheduling.

28. You may now take advantage of an in house training program; if you want to improve your writing skills.

29. You may only return items for an in store credit upon return to satisfy your consumer needs.

30. The booktore will issue ipods to you, only if you are a participant of a classroom where your instructor requested them as your training tools.

Selecting Comunication Channels

16. I would elect to send this message face to face, it's of a personal nature; and something only a particular individual need showanyinterest in.

17. The mehod of choice for this incident would have to be fax, as the information must cross time zones rapidly. Other methods are time consuming and don't offer the same dependability.

18. The job here, is to develop internship programs with local colleges. In business it's important to have all future investors included in planning or at least aware of transactions; I feel the best way to deliver the message is through use of a business proposal, because it delivers large ammounts of data and is exclusively sent to proprietors.

19. The method I choose to respond through is fax, because it's quick. An e-mail may also work, but chances are the IRS has a deadline on the receipt of this information before they issue a fine; so I feel it's not worth the risk.

20. The best way to do this is definately face to face, because you want to display sincerity to the tardy employee and ensure delivery of the reprimand; and no ammount of time can be wasted as you have business to conduct.

21. It may be very challenging to call a group meeting, since members are living so far away so the best method in this situation is through video or teleconference. This way no one has to leave the comfort of their home.

22. An E-mail or memo would work here because the message does not require an immediate response, and the objective is to notify of an upcoming event.

Introduction

Welcome, my name is Lawrence E. Brown, I'm a married military member with two children.
I am pursuing a degree in General Studies; which I will transfer into a Business Management degree. I have chosen to attend this course to satisfy the prerequisites for the degree plan acquirement. This is my first year of school however, I've attended college classes prior to my military enlistment, making my main goal; completion in a degree field of choice. I plan on operating my own business in the sunshine state and making a small fortune for my family, I will rely on the tutelage of the instructor to make a competent business individual out of myself.